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Learning Objectives
• Explain how the quality of care is an important consideration in
discussions of access and availability
• Describe the barriers to care framework (i.e. seeking, reaching, and
receiving care)
• Be able to name the variety of factors that can affect a person’s
decision to seek care
• Explain the impact of poor-quality healthcare on people’s lives
• Be able to explain the LCoGS key messages 1 and 2